FAQ

Delivery Options

 

We have four options for you.

Just select which one you need from the drop-down menu on your checkout page:

Standard Shipping

This is Royal Mail Second class post. It takes between 3 to 5 working days to arrive.

First Class Shipping

This is Royal Mail First Class post. It takes between 1 - 2 working days to arrive.

Local Delivery

This option is free of charge. If you would like this delivered within the boundaries of Barry, Wenvoe, Rhoose and Dinas Powys only - select this option and we will be delighted to hand deliver it in our eco-friendly electric van.

Collect from Shop

This option is free of charge. If you are happy to collect from us, but would like the convenience of everything being ready when you arrive, this is for you. We will email you to acknowledge your order, and then email you when your hamper is ready to collect. Just bring the email (on your phone or printed) or relevant i.d.

​Cookies and your personal data

 

By browsing this site you accept that cookies are used to personalise your experience

We will only use your personal data as supplied on this website, to fulfilll your order, and inform you of its progress. 

We will never pass you details onto anyone else, nor will we spam you. 

If you would like to follow us for details of updates, new items, pop-ups, and general issues, then please follow us on social media. The links are at the bottom of the home page.

If  there is a query with your order

Please email us via the contact tab at the top of the page, and we will contact you within 24 hours.

Disclaimer

As all our makers produce in small batches sometimes we may need to substitute an individual item for another of equal value and type. For example, if we ran out of one type of chocolate, we would substitute with another from the same range. We will endeavour to highlight any temporary changes on the product pages. 

 

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